Terms of Service

Last updated: May 2025

Welcome to MiU Life. By accessing or using our website at miulifestore.com and placing an order with us, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General

These Terms of Service apply to all visitors, users, and customers of MiU Life. By using our website, you confirm that you are at least 18 years of age, or that you have the consent of a parent or legal guardian. We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website following any changes constitutes your acceptance of the updated terms.

2. Products

All products sold by MiU Life are handmade. Because of the nature of handmade goods, each item may vary slightly in appearance, color, texture, size, and finish from the product images shown on our website. These natural variations are an inherent and valued characteristic of handmade work and are not considered defects.

We reserve the right to limit the quantities of any product, discontinue any product at any time, and modify product descriptions or pricing without notice.

3. Pricing & Payment

All prices are displayed in the currency shown at checkout and are subject to change without notice. We reserve the right to correct any pricing errors, even after an order has been placed. In the event of a pricing error, we will contact you before processing your order.

Payment must be made in full at the time of purchase. We accept all major credit cards and other payment methods available at checkout. All transactions are processed securely through our payment providers.

4. Orders & Processing

When you place an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order — it is simply an acknowledgment that we have received it. We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability.

Because our products are handmade to order, processing times are 4–8 business days before your item is dispatched. Please refer to our Shipping Policy for full delivery timeframes.

5. Shipping & Delivery

We ship worldwide. Delivery timeframes are estimates and are not guaranteed. MiU Life is not responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our control. Please refer to our Shipping Policy for full details.

6. Returns & Refunds

We accept returns within 30 days of delivery for unused items in their original condition. Please refer to our Returns & Refunds Policy for full details on eligibility, process, and timeframes.

7. Intellectual Property

All content on this website — including product images, descriptions, designs, logos, text, and graphics — is the property of MiU Life and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, MiU Life shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of profits, data, or goodwill.

Our total liability to you for any claim arising from your use of our website or purchase of our products shall not exceed the amount you paid for the relevant order.

9. Prohibited Use

You agree not to use our website for any unlawful purpose, to submit false or misleading information, to attempt to gain unauthorized access to our systems, or to engage in any conduct that could damage, disable, or impair our website or services.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Canada.