Privacy Policy

Last updated: May 2025

At MiU Life, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you visit or make a purchase from our store at miulifestore.com.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit our store or place an order, we may collect the following types of information:

Personal Information You Provide

Name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely by our payment providers — we do not store your full card details)
Any messages or enquiries you send us

Information Collected Automatically

Browser type and version
IP address and approximate location
Pages visited and time spent on our site
Referring website or source
Device type (desktop, mobile, tablet)

This information is collected through cookies and similar tracking technologies. See our Cookies section below for more details.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, shipping updates, and tracking information
Respond to your questions, requests, or customer service enquiries
Improve our website, products, and customer experience
Send marketing emails or promotions (only if you have opted in)
Comply with legal obligations
Prevent fraud and protect the security of our store

We will never sell your personal information to third parties.

3. Sharing Your Information

We only share your personal information with trusted third parties where necessary to operate our business, including:

Shopify — our e-commerce platform, which hosts our store and processes orders
Payment processors (such as Shopify Payments, PayPal, or Stripe) — to securely process your payment
Shipping carriers — to deliver your order to the address you provide
Email service providers — to send order confirmations and marketing communications
Analytics providers (such as Google Analytics) — to help us understand how our website is used

All third-party providers are required to handle your data securely and in accordance with applicable privacy laws.

4. Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and help us understand how visitors use our site.

Types of cookies we use:

Essential cookies — required for the website to function (e.g., shopping cart, checkout)
Analytics cookies — help us understand site traffic and user behavior
Marketing cookies — used to deliver relevant advertisements (e.g., Facebook Pixel, Google Ads)

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to process your orders, comply with legal obligations, resolve disputes, and enforce our agreements.

If you would like us to delete your personal data, please contact us at support@miulifestore.com and we will respond within a reasonable timeframe.

6. Your Rights

Depending on where you are located, you may have the following rights regarding your personal data:

Access — request a copy of the personal data we hold about you
Correction — request that we correct inaccurate or incomplete data
Deletion — request that we delete your personal data
Opt-out of marketing — unsubscribe from marketing emails at any time using the link in any email we send
Data portability — request a copy of your data in a portable format
Restriction — request that we limit how we use your data

To exercise any of these rights, please contact us at support@miulifestore.com.

7. Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our store is hosted on Shopify, which maintains industry-standard security measures including SSL encryption for all data transmitted through our website.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.